Long time Know How
In our express Service Center, we have specialized ourselves for more
than 12 years on Repairs + Service of all current Plotters, especially
Hewlett Packard's. We optimized process flows as well as we have trained
and well educated technicians who enable us to offer the customer a speditiv
and qualitatively superior service under any circumstances and situations
at any time and place in Switzerland.
Plotter's which no longer being supported
by the manufacturer (Hewlett-Packard), but from us
Following older devices are still supported and repaired by us :
Designjet 2000 / 2500
Designjet 3000 / 3500
Designjet 1050 /
As the only firm in Switzerland, we Service and Repair all those
models further. That the availability of your Plotter can be guaranteed
yet, as well as for the future in complete, there should be regulary
Maintenance or Service intervals scheduled for the future as well.
As any vehicle and each complex machine also a Plotter requires regularly
maintenance and support. On the one hand through aging, and the other
hand through wear, dust and inks deposit, gradually also printing quality
of the Plotters suffers.Printing or Plotting high quality, slight noise
emissions and long life of the Plotters are guaranteed because of repeated
Brevity loss times
We have an extensive spare part warehouse, also of parts that almost no
longer are available. Through flexible disposition and high mobility of
well trained Technicians, we make it possible to Repair and Service your
Plotter within shortest period of time
Recommended maintenance intervals
|Plotter / Designjet
|HP Designjet 450c
HP Designjet 600
|HP Designjet 650c
|HP Designjet 700
|HP Designjet 750
|HP Designjet 755
|HP Designjet 500
|HP Designjet 800
|HP Designjet 1050
|HP Designjet 1055
|HP Designjet 5000
|HP Designjet 5500
Based on the large physical size of the Plotters, we have as a rule no
exchange devices at our warehouse. However in emergencies, we nevertheless
will find a solution which will fit the customers needs.
Repairs - Costs
The costs of a repair and/or service, depend on the one hand on the age,
on the other hand of the condition. Important factor is when the service
last was made. Devices which regularly were serviced become, are in a
better condition, therefore fewer valuably in service repair.
Following facts are determine the costs
- Where is the device?
- How fast should the Plotter be ready for use? Express or normally?
- How many parts are defective, which parts will/must be exchanged ?
- How dirty is the device, how long ago the last service maintenance
Our wage for Plotter Service or Repairs is CHF 185.- . The minimally
reckoned time always is an hour. Detailed expenses are calculated
by the technician after the first appearance on the spot.
Express - Normally
Covering an express repair, we understand the execution within 4
- 12 working-hours. Such actions are as a logical manner more expensive.
Express charges are calculated by time and distance to reach the
customer. It is decisive, in what area the next technician is at
the time of order, and which new dispositions are necessary to reach
the customer. Extra charges between - Fr. 120.- until 250.- are
usual and common.
Regular Maintenance or Service works are results as a rule between 2 to
4 working-days. These are freed of express extra charges.
Maintenance & Repair - where?
Normally the devices are repaired or/and serviced on the location where
those devices are. It however can occur in specific problems that devices
must be brought into the workshop at our Facilities.
You can reach us under following numbers and address:
|Business-number for Service & Repairs
(Free of Charges)
| telephone 0844 123 123
043 411 90 65
|Sale / Administration main office
||031 959 50 50
|MS EDV Bedarf AG
Monday - Friday:
08.00 - 12.00, 13.00 - 17.30 Uhr
Anything else please contact: